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Terms and Conditions

Privacy Policy

TERMS AND CONDITIONS

 

Hours of Operation, Sessions and Classes:

The Pilates Studio Ltd. provides Pilates/Fitness classes and private sessions throughout the day. We reserve the right to make changes to the facilities and amenities including, but not limited to the type or quantity of classes, equipment used or services provided at our discretion. We are open six days a week, with the exception of certain holidays and we are generally open 6 am to 7 pm on Monday to Friday and from 8 am to 12 pm on Saturday. We reserve the right to increase or decrease the number of hours and/or days the Studio is open and providing services to our clients.

All classes are 55 minutes in length unless otherwise stated. Please note 12 pm and 1 pm classes are 50 minutes in length.

Private sessions are either 55 minutes or 45 minutes in length depending on the package purchased.

Session(s) for either classes or private instruction must be pre-purchased or purchased at the time of the booking in order to make the reservation and secure it.

If you arrive late for a Private session, the time is NOT added to your session and no time portion of the session is refundable.

 

Class and Private Session Cancellation Policy:

Private Sessions require a minimum of 12 hours’ notice of cancellation.

Group Classes require a minimum of 12 hours’ notice of cancellation.

If you do not show up for your class you will be charged the full rate.

All classes and private sessions are pre-booked, drop in is only available if a space has not been reserved.

All sessions are non-transferrable and non-refundable.

Private training packages are valid for 6 months after purchase.

Class Passes/packages are valid for:

60 days for 5 class passes

90 days for a 10 class pass

120 days for a 20 class pass

 

Automatic Payment

By signing this Agreement, you authorize The Pilates Studio Ltd. to charge your credit card or deduct from your account, charges, fees and monthly dues (if any) for any and all balances due from time to time and continuing until all outstanding charges, fees and monthly dues (if any) throughout the effective date of termination or cancellation are paid or deducted.

 

Refunds

All classes and sessions are non-refundable. Other goods and services MAY be refundable at sole the discretion of the management of The Pilates Studios Ltd.

 

Wait List Policy:

You may add your name to the waitlist if a class if full. If a space becomes available 12 hours prior to the scheduled class, we will automatically book your reservation and email you a confirmation 12 hours prior. If you can no longer make the class, you must cancel yourself out of the class online immediately. The Cancellation Policy will apply to an automatic reservation.

***If you need to remove yourself from the waitlist, please do so 12 hours prior to the scheduled class to avoid losing a credit to your account.***

Health & Safety:

  Pilates is high intensity cardiovascular exercise and you should consult your doctor before participating in one of our classes, in particular if you are pregnant. At all times work at a pace that is comfortable and safe. If you feel unwell and let your instructor know immediately.

  Proper hydration is important. We recommend drinking water before, during, and after you participate in our classes. If you are a visitor to the Cayman Islands or unused to vigorous exercise, in high heat and humid environments please ensure that you pace yourself to avoid rapid dehydration.

 

Acknowledgement of Risk and Release of Liability:

You acknowledge that there are actual and potential risks and dangers associated with strenuous exercise which may be undertaken as part of the services offered by The Pilates Studio Ltd. We undertake reasonable efforts to protect the health, safety and well-being of our clients, and, by voluntarily signing these Terms and Conditions; you acknowledge that some risks cannot absolutely be eliminated or avoided. 

You therefore waive, release, indemnify, hold harmless and forever discharge The Pilates Studio Ltd., and any and all of its Directors, Officers, Members, Employees, Agents, Representatives and ALL others from ANY and ALL responsibility, rights, demands, claims, causes of action and liability now, or at any future time, for any and all claims resulting from the voluntary usage of the services and premises of The Pilates Studio Ltd. to fullest extent possible under the Law. 

 

Electronic Transactions:

By clicking “I accept” to these Terms & Conditions on our website or otherwise, a binding contract is immediately created and is deemed to be an electronic signature which is enforceable on you as though you had signed in person in accordance with the Electronic Transactions Law 2000 and any successor law thereto. Additionally, you may be asked to sign a waiver/ release in person, but failure to do so does not avoid the application of these Terms and Conditions to you.

If you are accepting these Terms and Conditions on behalf of a minor (under 18 years of age) or a third party, you represent and warrant that: (i) you have full legal authority to bind the minor and/or the third party to these terms and conditions and (ii) you have read and understand this Agreement and (iii) you indemnify The Pilates Studio Ltd. for any breach of these Terms and Conditions including by the minor or third party.

 

Social Media and Intellectual Property:

·      By clicking accept to these Terms and Conditions, you agree to be placed on our mailing list to receive emails and updates from The Pilates Studio Ltd. 

·      You further agree to waive all rights of any images, photos, trade secrets, and or intellectual property that you may come into contact or possession with as a result of the usage of the services and premises of the Pilates Studio Ltd. or this website.

·      Any images, photos, etc, remain the exclusive property of the Pilates Studio Ltd. and may be utilized at our sole discretion for any lawful purpose.

 

The laws of the Cayman Islands govern these Terms and Conditions and any matter arising from entering into these Terms and Conditions.

The Courts of the Cayman Islands shall have the exclusive jurisdiction to hear any dispute arising out of these Terms and Conditions or the use of the services provided by The Pilates Studio Ltd.   

By Clicking Submit, you agree to our Terms and Conditions, Waiver, Release and acknowledge the risk and assumption of participating in a Pilates and/or Fitness program.