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Before Your Visit

We want your visit to The Pilates Studio to be easy and comfortable. Here are a few things to know before you arrive.

Booking Your Class

All group classes need to be booked in advance through our online booking system. We’re unable to accommodate walk-ins, so please make sure you have a confirmed reservation before coming to the studio.

If it’s your first time visiting us and you’re not sure which class to choose, take a look at our New to Pilates options or get in touch and we’ll be happy to help.

Arriving at the Studio

  • Please arrive a few minutes before your scheduled class or session so you have time to get settled.
  • If there is another session running, the doors will be locked until it is finihsed. The doors will open 5 minutes before the next class starts. 
  • Personal belongings can be stored in the designated area while you train.

What to Wear

Wear comfortable clothing that allows you to move freely. There’s no need for special Pilates clothing, just something you feel comfortable exercising in and socks are required for safety and hygiene.

Phones & Personal Belongings

We encourage you to use your time in the studio as a break from your phone. Please keep phones on silent during classes and private sessions.

Running Late?

We understand that things happen. However, arriving late can make it difficult to join a class safely once it is underway.

If you are running late, please contact the studio when possible. 

Cancellations

Plans change, but please remember that our classes and private sessions have limited availability.

Our cancellation policies apply to all bookings. Please refer to our Booking & Cancellation Policy for full details.

A Few Final Things

Our studio is a shared space, and we want everyone to feel comfortable while they’re here. Please be considerate of other clients and follow any guidance from your instructor regarding equipment and studio safety.

If you have an injury, health condition or anything else that may affect your session, please let your instructor know before you begin.